Questions on Cube U30GT Dual Core RK3066 Android 4.1 Tablet PC 10.1 inch Cube U30GT Peas 16GB

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  • From harry at 6/8/15 8:16 PM
    • i have a tablet U30GT 16gb it does not respond while giving voice commands and hasnt got an on screen keyboard. how do i fix this issue.
    • Cube Tablet:
      Thank you for your mail.
      Could you tell us your order number? We will check it for you.
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  • From Bob at 6/5/15 8:09 PM
    • Hi. I have some problems with my tablet Coby Kyros MID1045-8, it stuck with CUBE logo on the screen and does not respond. I tried restart it but it apears again, i press the reset buttom, but norhing works..What I can do?
      HELP ME!!!
    • Cube Tablet:
      Thank you for your mail.
      Could you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Paul at 4/24/15 3:53 AM
    • Hello, My 9 inches plus tab U59GT-C4B is malfunctioning so I had to reset it to Factory setting after that it came on with Chinese language everywhere. Please how can i change it back to English.

      Thanks
    • Cube Tablet:
      Thank you for your mail.
      We will set the language as English, and we will release the guide on our website.
    • Do you find this question helpful?  Yes   No
  • From Ann at 4/7/15 12:37 PM
    • I have tried multiple bluetooth keyboards- they all have the same problem which tells me it is the tablet. I have done a reset

      Multiple keys do not work such as w,e, b etc and my back space is now 'z'
      Please what can I do
    • Cube Tablet:
      Thank you for your mail.
      Could you tell us your main problems with more details? We will check for you soon.
    • Do you find this question helpful?  Yes   No
  • From Claudio Brumen at 1/26/15 10:51 PM
    • my talk 9x tablet shut down and will not start. I hold the start button for10 seconds but nothing happens.
    • Cube Tablet:
      Thank you for your mail.
      Please try to connect with the computer and see if it charges and turn on.
    • Do you find this question helpful?  Yes   No
  • From david at 1/24/15 10:43 AM
    • Can you send the english manual of te cube u35gt2, please?
      Thank you
    • Cube Tablet:
      Thank you for your mail.
      When we got the english user manual for this tablet, we will release it on our website and email you at the first time.
    • Do you find this question helpful?  Yes   No
  • From rob good at 1/3/15 5:15 AM
    • Hi quite often the screen change constantly with out touching anything ? and some time the screen jumps up and down . I have to turn the unit of and on to try and stop it .The unit is only two weeks old ?
      Regards Rob
    • Cube Tablet:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Mirko at 11/23/14 10:22 PM
    • Hi, i nave a tabletc cube u30gt Dual core forma 2012. I had buy on "Androidtoitaly.com" . Now i need to replace the batteries. I need the size of batteries. I'm writing from Italy. Can you help me, please?? Can i buy to you?
      Thank you.
    • Cube Tablet:
      Thank you for your mail.
      All our Cube Tablet come with 12 months warranty,According our Cube's Policy,the warranty was provided by the reseller,please contact your reseller.
    • Do you find this question helpful?  Yes   No
  • From cube u30 gt-h use at 11/13/14 4:00 PM
    • i i need a motherboard to cube u30gt-h and the wifi working
      because my cube wifi not working. thanks please contact me
    • Cube Tablet:
      Thank you for your mail.
      We sincerely regret to tell you that we don't provide the parts sell at present .
      Please choose Settings ==>Networks ==> Access Point Names ==> at the top right of the menu button ==> Reset to default settings, after setup is complete, restart it to access the Internet. If you reset the parameters still can not access the Internet, you can try to create a new APN.
    • Do you find this question helpful?  Yes   No
  • From sasi at 10/30/14 12:13 PM
    • hi
      i am sasi from India i got cube U30gt model tab. i need display motherboard cable adapter cable display screen line.where can i buy this sapre in india
    • Cube Tablet:
      Thank you for your mail.
      We sincerely regret to tell you that we don't provide the parts sell at present .
    • Do you find this question helpful?  Yes   No
  • From ubaid at 9/28/14 1:27 AM
    • Its a very good tablet using it since 2012 , but I have been facing a problem in my tab that it gets stuck on the booting screen and keeps on blinking for over 2 or more hours n does not even start , I got it hard reset twice by professionals , what they actually do is, just connected to PC and after 5 mins the tab is fully reset as it was new and They are using a flashing tool , I don't know it's name but I don't want to pay them every time for this minor work , kindly help me do this at my home by my own PC so that I may not be interrupted by this uncertain reboot failure again and again, than awaiting positive reply and solution to this problem
    • Cube Tablet:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From marck at 9/24/14 2:50 AM
    • hy
      i have a cube U30GT new model (U30GT-HS) and i I was wondering if there are firmware updates for this device.
      Thanks
      best regards
    • Cube Tablet:
      Thank you for your mail.
      When we got the latest firmware for this tablet, we will release it on our website soon.
    • Do you find this question helpful?  Yes   No
  • From jeff at 8/14/14 7:47 PM
    • we bought the u30 gt as a christmas present this past year. the battery will not take a charge, the charger that came with it will not turn it on, however, the car charger we bought for it turns it on but will not charge it and it overheats when either charger is plugged in. the power button does not turn it on or off. the usb port has fallen into the unit and we cannot access it.
      any suggestions? how do i get warranty help.
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From Nadia at 7/12/14 8:41 AM
    • hii :)

      the tablet of my mother does absolutely nothing.
      it says all the time unfortunaly, com.android.provison has stopped.
      I hope it can be helped

      Nadia
    • Cube Tablet :
      Thank you for your mail .
      Refer to the issue you mentioned ,pls reset your device to factory mode: Setting-backup&reset -Factory Data Reset
    • Do you find this question helpful?  Yes   No
  • From Milon at 7/12/14 2:17 AM
    • How can get it in Bangladesh, have any agent in Bangladesh...please send me details...

      Thanks
      Milon
      emilon7@zoho.com
    • Cube Tablet :
      Thank you for your mail .
      I regret that we have no dealer or re-seller in Bangladesh .You can purchase this directly from our online shop.
    • Do you find this question helpful?  Yes   No
  • From Anna at 7/9/14 6:09 AM
    • Iv had my cube for almost a year I guess , but anyway it doesn't effin turn on it just keeps loading , and when it does load it'll just say " unfortunately, your QQ has stopped working " now how do I fix this ?!?
    • Cube Tablet :
      Thank you for your mail .
      Please reset your device to factory mode: Setting-backup&reset -Factory Data Reset
    • Do you find this question helpful?  Yes   No
  • From MDE at 6/2/14 10:33 AM
    • Hi, I have a U55GT three month old and dont't start up, appear all the time Cube Logo, then no cube no fun, then ist a black sreen, and again and again, cube logo, nocube no fun, black Screen.
      Can you help me please?
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From Pekka at 5/31/14 11:30 AM
    • Where to i locate the last release of firmware to cube u30gt-h
    • Cube Tablet :
      Thank you for your mail .
      Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
    • Do you find this question helpful?  Yes   No
  • From nelum at 5/30/14 6:27 AM
    • dear i have cube u30gt 10''1 it is not working motherboard is dad plz i wont a motherboard but i cant baying place plz help me
    • Cube Tablet :
      Thank you for your mail
      Sorry about that we don't provide the parts sell now .
    • Do you find this question helpful?  Yes   No
  • From goo at 5/29/14 3:49 PM
    • Hello,
      I've did update the firmware on cube u30gt-h.It seams working but everything is in chinese. how can i switch back to english or other language?Thank you
    • Cube Tablet :
      Thank you for your mail .
      Please choose setting [设置 ]==>>languase & input [语言和输入法]==>>languase[语言]==>>English language.
    • Do you find this question helpful?  Yes   No
  • From jeremy at 5/9/14 2:29 PM
    • My battery is screwed expanding trying to find the proper torx wrench so far unsucessful what size is needed went to future shop they got there's out none fit can you help getting a new battery but battery needs to come out expanding and separating tablet
    • I am sorry.
      NO battery for sale now.
      You can contact the seller to repair your Tablet PC
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Miguel Vargas at 5/1/14 5:05 AM
    • I have a Cube U30GT since almost a year. Last time I tried to use it, it won't start...stays in the manufacturer icon and don't initialize.
      May I do something about it?
      Thanks in advance
      Miguel (Portugal)
      PS-I did buy it in Efox site.
    • I am sorry.
      You can try to update the firmware or reinstall the firmware.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From alex at 5/1/14 1:02 AM
  • From stefano at 4/25/14 4:00 PM
    • il mio cube u30gt2 non si avvia piu' . quamdo lo accendo rimane sempre con la scritta www.51cube.com che lampeggia e non fa altro . aiuto
    • Cube Tablet :
      Thank you for your mail
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From Anon86 at 4/7/14 11:10 AM
    • Have a samsung cube locked with a password which I cannot remember at all. What can I do?
    • Cube Tablet :
      Thank you for your mail .
      Please finish updated firmware to resolve the issue .
    • Do you find this question helpful?  Yes   No
  • From Federico at 4/5/14 7:27 AM
    • Good day, I have a tablet model C4 U30GT Android version 4.2.2 compilation V1.0420130608, When I turn on, continuously restarts itself.
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From blair at 4/3/14 4:17 AM
    • can you tell me where I can download drivers for a u30gt-h dual core tablet. thanks blair
    • Cube Tablet :
      Thank you for your mail .
      For updated firmware ,please check here (http://dl.vmall.com/c0viq1ya3c)
    • Do you find this question helpful?  Yes   No
  • From Jeremy Schaber at 3/28/14 8:57 PM
    • Have u30gt tablet. Having problems with battery lasting 2min and dies says charged and dies at 87% put back on charger charges starts at 87% says charged 100% in 5 min new charger same as one from cube. Had this 1year
    • Cube Tablet :
      Thank you for your mail .
      The next solution is finish updated firmawre .
    • Do you find this question helpful?  Yes   No
  • From raul villagome at 3/10/14 7:20 PM
    • why when I turn off my device and connect the usb cord and then turn on the device the computer sand me a message where it say usb device not recognize and I been doing thisfor a 20 times and I think I gonna give up trying to download the firmware and it in Chinese .. I need the firmware in English..
    • Pipo tablet :
      Thank you for your maill .
      We will submit the latest firmware and the guide on our website soon .
    • Do you find this question helpful?  Yes   No
  • From Sgo at 3/9/14 2:10 PM
    • Hi. My computer suddenly stopped working with the battery and only works with the CA cable. ¿Can I do something to reanimate the battery? Thanks.
    • Cube Tablet :
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
    • Do you find this question helpful?  Yes   No
  • From raul at 2/26/14 9:05 AM
    • I need the program in English please . everything it's in Chinese and I don't undertand nothing..
    • Cube tablet :
      Thank you for your mail .
      As for the English manual ,pls kindly check the link :
      https://docs.google.com/open?id=0B3OfyZevu3l4ZnhZVmxNZ2VqV28 https://dl.dropbox.com/u/83077894/Tablet%20PC_Android%204.0_User%20Manual.pdf
    • Do you find this question helpful?  Yes   No
  • From nela at 2/23/14 1:33 PM
    • I cannot make my CUBE Tablet to turn on Wi-Fi. It is only 6 months on.
      Can anyone help?
    • Cube tablet :
      Thank you for your mail .
      Pls kindly factory data reset to solve the problem .
    • Do you find this question helpful?  Yes   No
  • From Panos at 1/30/14 12:14 PM
    • Hi, I forgot my login password for my cube u30gt and usb port has broken. How do i hard reset it?
      Thank you
    • Cube tablet :
      Thank you for your mail .
      Pls kindly update the firmware to solve the problem .
    • Do you find this question helpful?  Yes   No
  • From Sandro at 1/13/14 3:02 PM
    • Hi, does the firmware of the gt2 work also on gt?.. because of there is no firmware for gt in download section... and I'd like to update it... thanks
    • Cube Tablet:
      Thank you for your mail.
      When we got the latest Ansroid firmware for the Cube U30GT, we will release it on our website soon.
    • Do you find this question helpful?  Yes   No
  • From Pattern Attempts at 1/9/14 8:54 AM
    • Need help resetting locked U20GT tablet. How do I reset tablet to Factory mode ?

      Is there a button combination I need to press ? With the tablet locked what options do I have for resetting it ?

      Also how do I install firmware update when the tablet is locked ? what is the procedure ? I downloaded it to a PC, now what do I do with it ?

      Thanks
    • Cube Tablet:
      Thank you for your mail.
      Please press the power button and the Volume"-" button at the same time.
    • Do you find this question helpful?  Yes   No
  • From Raf at 1/9/14 5:45 AM
    • Good Day,

      I have a tablet cube U30GT - H VI 03 Android 4.0.4
      by mistake I reset in original Language (chinese) my tablet, how I can return to italian or english Language?

      Thank you for youe assistance

      Best regards
      Raf
    • Cube Tablet:
      Thank you for your mail.
      Please choose 设置 setting ==>语言 language ==>英语 English,it will be ok .
    • Do you find this question helpful?  Yes   No
  • From Fiona at 1/6/14 12:20 AM
    • I had to factory reset the tablet and got everything in chinese. Managed to change language to English as I followed some questions up here. But now I have another problem as I can't type to input password for my wi-fi or search on google. It's only recognizing voice. Tried to follow another answer up here to switch on android keyboard but it does not exist. Please help. Do I need to download it or something? Thank you.
    • Cube Tablet:
      Thank you for your mail.
      Please choose 设置 setting ==>语言 language ==>英语 English,it will be ok .
    • Do you find this question helpful?  Yes   No
  • From bill at 1/6/14 8:18 PM
    • My u30gt has stopped totally. I have tried to recharge, and all I have is a dead screen. even if I attach via usb to computer, the computer cannot see the connection. Please advise
    • Cube Tablet:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Keith at 1/5/14 12:30 AM
    • Installed firmware v1.11 above and better on WiFi and Bluetooth. Will there be further update for U30GT-H to Android 4.2?
    • Cube Tablet:
      Thank you for your mail.
      When we got he latest Android firmware for the u30gt Tablet, we will released it on our website soon.
    • Do you find this question helpful?  Yes   No
  • From jan at 1/2/14 8:05 AM
    • My cube u30gt only works when charger is plugged in. Battery is already changed but the problem stays te same. What can be the wrong?
    • Cube Tablet:
      Thank you for your mail.
      Please try to reset your tablet, maybe you need to update the firmware.
    • Do you find this question helpful?  Yes   No
  • From Amir at 1/1/14 7:42 PM
    • Hi I have a cube u30gt h and I need the lcd cable/ribbon. Can you sell it to me thanks
    • Cube Tablet:
      Thank you for your mail.
      We sincerely regret to tell you that we don't provide the parts sell at present.
    • Do you find this question helpful?  Yes   No
  • From Daniel at 12/28/13 1:52 PM
    • After trying update the firmware something wrong hapend and the tablet dond turn on again.
      I can't plug with USB to reinstal the firmware. When I push "turn on" button nothing hapend and the PC can't recognize the tablet...
      What I can do?
    • Cube Tablet:
      Thank you for your mail.
      Please try to reset your tablet.
    • Do you find this question helpful?  Yes   No
  • From Mike at 12/27/13 2:22 PM
    • How do I delete images from the 'File Manager'?
    • Cube Tablet:
      Thank you for your mail.
      We will release the guide on our website soon.
    • Do you find this question helpful?  Yes   No
  • From natty247 at 12/25/13 11:20 AM
    • hi I have just bought my son a cube u30gt for chirstmas and its not been working accordingly today everytime he tries to play games error messages come up on the screen and hes tried to turn it on and now all that's displayed is no cube no fun with a flashing light over it. can you help please?
      thanks
    • Cube Tablet:
      Thank you for your mail.
      Please try to reset your tablet, maybe you need to update the firmware.
    • Do you find this question helpful?  Yes   No
  • From Ali Abbas at 12/24/13 9:52 AM
    • i have a cube u30GT quad core 10 inch tablet which i have bought a month ago.but suddenly its screen become locked up.what i have to do?it is just still.we can neither put it off.please guide me about this.
      worry about mu cube.
    • Cube Tablet:
      Thank you for your mail.
      Please try to reset your tablet, maybe you need to update the firmware.
    • Do you find this question helpful?  Yes   No
  • From kostas at 12/12/13 1:08 AM
    • I try to open the tablet it boots normally but it is stuck at the unlock screen, the touch screen is not responding. (the lock screen appears normally but the touch screen does not work)
      Also what I noticed was that when i open it while being charged the screen works like normal and if I unplug the charger the screen stops to respond.

      Lastly, in your downloads section you dont have the latest firmware for the U30gt (the dual core)
    • Cube Tablet:
      Thank you for your mail.
      Please try to reset your tablet, if still can not work, please download the firmware form the computer.
    • Do you find this question helpful?  Yes   No
  • From blessing makubaza at 12/12/13 11:56 PM
    • l have bought an cube tablet bt now it is nt turnin on just remain on with chinese language on the screen cnt repsond to touchscreen or that method of resettin it? so l am kindly askin u to help me because lam stuck.what should l do?or how can l reset firmware?
    • Cube Tablet:
      Thank you for your mail.
      Please choose 设置 setting ==>语言 language ==>英语 English,it will be ok .
    • Do you find this question helpful?  Yes   No
  • From Jose at 12/10/13 10:26 AM
    • Hi,

      I bought the U30GT 1 peas for my mother one month ago and the touch screen stopped working the las week.

      I've already made factory reset and still the same problem.

      I've already installed the official 4.2 firmware from 51cube but still the same problem at all.

      Touch screen doesn't work¡¡¡¡.

      The seller is telling me to send it back for reparing but the cost is 50$ (I paid 180 $ wich means a 28% of the tablet cost) .

      I've read the reasons of this problem can be 2:

      - The connector is not well fixed. But the problem is if I would open the tablet to check that I will lose the guaranty.
      - The firmware of the screen can be corrupted.

      I want a solution but avoiding to spent the 50$ to be sent to the retailer.

      Any idea?.

      Order details:

      Order #59298

      Order Date: 6th Oct 2013
      Your Order Contains:
      1 x Cube U30GT Peas 1 Quad Core 1.8GHz 10.1 Inch IPS Screen Android 4.1 16GB Bluetooth Tablet PC

      Thanks.
    • Cube Tablet:
      Thank you for your mail.
      All our Cube Tablet come with 12 months warranty,According our Cube's Policy,the warranty was provided by the reseller,please contact your reseller.
    • Do you find this question helpful?  Yes   No
  • From Arun at 12/10/13 4:43 AM
    • hi,
      my U25GT tablet got broke by mistake.
      so i went a gadget repair shop but they said that it cannot be repaired as it is made in china tablet.
      so i was wondering if i could get it repaired.
    • Cube Tablet:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From wildcat at 12/8/13 10:44 AM
    • Do you have preparing the Android 4.4.2 for the U30GT 16Gb dual core tablet?
    • Cube Tablet:
      Thank you for your mail.
      When we got the Cube U30GT Dual Core Android 4.4.2 firmware, we will release it on our website and email you at the first time.
    • Do you find this question helpful?  Yes   No

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