Questions on Cube U30GT Dual Core RK3066 Android 4.1 Tablet PC 10.1 inch Cube U30GT Peas 16GB

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  • From jeff at 8/14/14 7:47 PM
    • we bought the u30 gt as a christmas present this past year. the battery will not take a charge, the charger that came with it will not turn it on, however, the car charger we bought for it turns it on but will not charge it and it overheats when either charger is plugged in. the power button does not turn it on or off. the usb port has fallen into the unit and we cannot access it.
      any suggestions? how do i get warranty help.
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From Nadia at 7/12/14 8:41 AM
    • hii :)

      the tablet of my mother does absolutely nothing.
      it says all the time unfortunaly, com.android.provison has stopped.
      I hope it can be helped

      Nadia
    • Cube Tablet :
      Thank you for your mail .
      Refer to the issue you mentioned ,pls reset your device to factory mode: Setting-backup&reset -Factory Data Reset
    • Do you find this question helpful?  Yes   No
  • From Milon at 7/12/14 2:17 AM
    • How can get it in Bangladesh, have any agent in Bangladesh...please send me details...

      Thanks
      Milon
      emilon7@zoho.com
    • Cube Tablet :
      Thank you for your mail .
      I regret that we have no dealer or re-seller in Bangladesh .You can purchase this directly from our online shop.
    • Do you find this question helpful?  Yes   No
  • From Anna at 7/9/14 6:09 AM
    • Iv had my cube for almost a year I guess , but anyway it doesn't effin turn on it just keeps loading , and when it does load it'll just say " unfortunately, your QQ has stopped working " now how do I fix this ?!?
    • Cube Tablet :
      Thank you for your mail .
      Please reset your device to factory mode: Setting-backup&reset -Factory Data Reset
    • Do you find this question helpful?  Yes   No
  • From MDE at 6/2/14 10:33 AM
    • Hi, I have a U55GT three month old and dont't start up, appear all the time Cube Logo, then no cube no fun, then ist a black sreen, and again and again, cube logo, nocube no fun, black Screen.
      Can you help me please?
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From Pekka at 5/31/14 11:30 AM
    • Where to i locate the last release of firmware to cube u30gt-h
    • Cube Tablet :
      Thank you for your mail .
      Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
    • Do you find this question helpful?  Yes   No
  • From nelum at 5/30/14 6:27 AM
    • dear i have cube u30gt 10''1 it is not working motherboard is dad plz i wont a motherboard but i cant baying place plz help me
    • Cube Tablet :
      Thank you for your mail
      Sorry about that we don't provide the parts sell now .
    • Do you find this question helpful?  Yes   No
  • From goo at 5/29/14 3:49 PM
    • Hello,
      I've did update the firmware on cube u30gt-h.It seams working but everything is in chinese. how can i switch back to english or other language?Thank you
    • Cube Tablet :
      Thank you for your mail .
      Please choose setting [设置 ]==>>languase & input [语言和输入法]==>>languase[语言]==>>English language.
    • Do you find this question helpful?  Yes   No
  • From jeremy at 5/9/14 2:29 PM
    • My battery is screwed expanding trying to find the proper torx wrench so far unsucessful what size is needed went to future shop they got there's out none fit can you help getting a new battery but battery needs to come out expanding and separating tablet
    • I am sorry.
      NO battery for sale now.
      You can contact the seller to repair your Tablet PC
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Miguel Vargas at 5/1/14 5:05 AM
    • I have a Cube U30GT since almost a year. Last time I tried to use it, it won't start...stays in the manufacturer icon and don't initialize.
      May I do something about it?
      Thanks in advance
      Miguel (Portugal)
      PS-I did buy it in Efox site.
    • I am sorry.
      You can try to update the firmware or reinstall the firmware.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From alex at 5/1/14 1:02 AM
  • From stefano at 4/25/14 4:00 PM
    • il mio cube u30gt2 non si avvia piu' . quamdo lo accendo rimane sempre con la scritta www.51cube.com che lampeggia e non fa altro . aiuto
    • Cube Tablet :
      Thank you for your mail
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From Anon86 at 4/7/14 11:10 AM
    • Have a samsung cube locked with a password which I cannot remember at all. What can I do?
    • Cube Tablet :
      Thank you for your mail .
      Please finish updated firmware to resolve the issue .
    • Do you find this question helpful?  Yes   No
  • From Federico at 4/5/14 7:27 AM
    • Good day, I have a tablet model C4 U30GT Android version 4.2.2 compilation V1.0420130608, When I turn on, continuously restarts itself.
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From blair at 4/3/14 4:17 AM
    • can you tell me where I can download drivers for a u30gt-h dual core tablet. thanks blair
    • Cube Tablet :
      Thank you for your mail .
      For updated firmware ,please check here (http://dl.vmall.com/c0viq1ya3c)
    • Do you find this question helpful?  Yes   No
  • From Jeremy Schaber at 3/28/14 8:57 PM
    • Have u30gt tablet. Having problems with battery lasting 2min and dies says charged and dies at 87% put back on charger charges starts at 87% says charged 100% in 5 min new charger same as one from cube. Had this 1year
    • Cube Tablet :
      Thank you for your mail .
      The next solution is finish updated firmawre .
    • Do you find this question helpful?  Yes   No
  • From raul villagome at 3/10/14 7:20 PM
    • why when I turn off my device and connect the usb cord and then turn on the device the computer sand me a message where it say usb device not recognize and I been doing thisfor a 20 times and I think I gonna give up trying to download the firmware and it in Chinese .. I need the firmware in English..
    • Pipo tablet :
      Thank you for your maill .
      We will submit the latest firmware and the guide on our website soon .
    • Do you find this question helpful?  Yes   No
  • From Sgo at 3/9/14 2:10 PM
    • Hi. My computer suddenly stopped working with the battery and only works with the CA cable. ¿Can I do something to reanimate the battery? Thanks.
    • Cube Tablet :
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
    • Do you find this question helpful?  Yes   No
  • From raul at 2/26/14 9:05 AM
    • I need the program in English please . everything it's in Chinese and I don't undertand nothing..
    • Cube tablet :
      Thank you for your mail .
      As for the English manual ,pls kindly check the link :
      https://docs.google.com/open?id=0B3OfyZevu3l4ZnhZVmxNZ2VqV28 https://dl.dropbox.com/u/83077894/Tablet%20PC_Android%204.0_User%20Manual.pdf
    • Do you find this question helpful?  Yes   No
  • From nela at 2/23/14 1:33 PM
    • I cannot make my CUBE Tablet to turn on Wi-Fi. It is only 6 months on.
      Can anyone help?
    • Cube tablet :
      Thank you for your mail .
      Pls kindly factory data reset to solve the problem .
    • Do you find this question helpful?  Yes   No
  • From Panos at 1/30/14 12:14 PM
    • Hi, I forgot my login password for my cube u30gt and usb port has broken. How do i hard reset it?
      Thank you
    • Cube tablet :
      Thank you for your mail .
      Pls kindly update the firmware to solve the problem .
    • Do you find this question helpful?  Yes   No
  • From Julien at 11/25/13 1:53 AM
    • Hello,
      When will you restock for this tablet?
      Thank you.
    • Cube tablet :
      Thank you for your mail .
      Cube U30GT Dual Core pc is out of stock now .
    • Do you find this question helpful?  Yes   No
  • From kattey at 11/21/13 5:42 PM
    • hi i forgot my login password for my cube u30gt how do i reset it?
    • Cube tablet :
      Thank you for your mail .
      Please finish updated firmware to resolve the issue .
    • Do you find this question helpful?  Yes   No
  • From alberto at 11/13/13 11:53 PM
    • I have a u30gt2. when I press the power button does not turn on. only after many attempts and a lot of time turn on. What can I do ?
    • Cube tablet :
      Thank you for your mail .
      We are wondering if there is a charging logo when your pc connect with your computer .
    • Do you find this question helpful?  Yes   No
  • From Willie at 11/12/13 7:08 AM
    • I bought a U30GT last christmas, it dose not hold its charge very long and now switches off without battery low indication,please advise how to remedy,
      thanks
    • Cube tablet :
      Thank you for your mail .
      Please finish updated firmware to resolve the issue .
    • Do you find this question helpful?  Yes   No
  • From Dheeraj at 11/11/13 1:51 AM
    • Hi, I live in India. I got the tablet through a friend from China. Have been using it for past 10 months and it has been great. Now, it looks like the battery has died. It doesn't hold charge. Even after connecting to power via charger, the tablet doesn't start up. Is it an issue with the battery??? Can I get battery anywhere in India or get it shipped to India? Kindly inform.
    • Cube tablet :
      Thank you for your mail .
      We are wondering if there is a charging logo when your pc connect with your computer .
    • Do you find this question helpful?  Yes   No
  • From tina at 11/6/13 4:52 PM
    • I have just received my item and the instructions are in Chinese and it is asking me for password to get in and I haven't been given one from the seller, how do I find out what the password is?
    • Cube tablet :
      Thank yo u for your mail .
      We email you the manual ,please check here (https://docs.google.com/open?id=0B3OfyZevu3l4ZnhZVmxNZ2VqV28 https://dl.dropbox.com/u/83077894/Tablet%20PC_Android%204.0_User%20Manual.pdf )
      About the issue you mentioned , please finish updated firmware .
    • Do you find this question helpful?  Yes   No
  • From Alex at 10/26/13 1:14 PM
    • My Tablet is locked.
      How I can unlock it.
      I can not get to Setting mode
      Please, help.
    • You can re-install firmware to slove the problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From peter h at 10/23/13 5:30 AM
    • hi...my cube u30gt powers up...but says no apps to everything I try to open.....reset in menu still not working ...but now in Chinese.....its as if the op system has crashed...please help....thanks peter h...
    • You can set language.
      Settings -> Language & keyboard -> Select language, choose the Language you need.
      you can find 设置显示语言:Settings -> Language & keyboard -> Select language
    • Do you find this question helpful?  Yes   No
  • From Mohamed Gomaa at 10/15/13 2:00 AM
    • How does it cost in pounds
    • Cube tablet :
      Thank you for your mail
      Cube U30GT Dual Core pc is out of stock now .
      We would like to recommend you Cube U30GT Quad Core pc .
      Please check here(http://www.cube-tablet.com/cube-u30gt-quad-core-peas-1-rk3188-tablet-pc-android-4-1-white.html)
    • Do you find this question helpful?  Yes   No
  • From keith at 9/30/13 6:50 AM
    • I have a 51cube 16gb u30gtc416gb it comes on but the screen is unresponsive to touch. after it boots up and the lock shows up you can not unlock it.
    • 1 Reset the tablet to factory mode: Setting-Privacy-Factory Data Reset
      2 the newest firmware to reboot the tablet.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Rodrigo at 9/26/13 7:59 AM
    • Hi, I bought my Tablet cube U30gt, it is still on warranty. The Tablet is not starting, I tried to update the software with differents usb cable and it is not working. I want to use my warranty. Thanks a lot.

      Rodrigo.
    • Cube tablet :
      Thank you for your mail .
      Could you kindly tell us your order number ?You can return it back to us for repaired .
    • Do you find this question helpful?  Yes   No
  • From Niv at 9/21/13 12:52 PM
    • Hi
      Can i charge my cube u30gt-h 10.1 throught micro usb charger
      Thanks
    • Cube U30GT charge Via DC charger.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Joaquim at 9/11/13 12:43 PM
    • Where can I find bluetooth drivers for Win7 x64? thanks.
    • Cube tablet :
      Thank you for your mail
      We will email you once it be released by factory .
    • Do you find this question helpful?  Yes   No
  • From Lora at 9/9/13 12:27 PM
    • Hello, how can i buy this tablet, i'm from Ukraine.
      if it's possible tell me
    • Cube tablet :
      Thank you for your mail .
      Cube U30GT Dual Core pc is out of stock now .
      We would like to recommend you Cube U30GT Quad Core pc .
      Please check here (http://www.cube-tablet.com/cube-u30gt-quad-core-peas-1-rk3188-tablet-pc-android-4-1-white.html)
    • Do you find this question helpful?  Yes   No
  • From Rodrigo at 9/9/13 11:36 AM
    • I have a 10" Cube U30GT Dual core tablet pc RK3066 Android 4.1, When I turn the tablet on, it keeps at the screen the logo no cube, no fun and don´t continue. What´s happend? Where is the firmware of the 10" Cube U30GT Dual core tablet pc RK3066 Android 4.1?
      Thanks.
    • Cube tablet :
      Thank you for your mail .
      We suggest you finish updated firmware from http://www.51cube.net/ch/DownShow.asp?ID=127
    • Do you find this question helpful?  Yes   No
  • From Nela at 9/1/13 12:11 PM
    • I have just bought a Tablet Cube Android 30GT 32GB 10.1". It started well but after two days I have tried to charge it as I see the battery was low but it did not work.
      After trying few times now my Tablet will not turn it on and the screen remain black.
      I suppose it is due to battery being low? What to do to bring it alive again?
      Please help as I am going on holiday this coming week. This was the purpose of buying this Tablet.
    • Do not worry.
      You can try to re-install firmware to slove problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From stefano at 8/18/13 5:54 AM
    • Hi sir.
      the tablet is dropped on the floor, in the corner where you charging, the touch screen is broken, and now also has trouble loading, where can I get spare parts?
      thank you for support
      best regards.
    • Sorry.
      You can contract to the seller to repair the tablet pc.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From john at 8/16/13 6:28 PM
    • U18gt - reset to factory setting now cant get back to display in english ???
    • Cube Tablet:
      Thank you for you mail.
      Please choose setting [设置 ]==>>languase & input [语言和输入法]==>>languase[语言]==>>English language.
    • Do you find this question helpful?  Yes   No
  • From manzerjaved at 8/13/13 12:56 PM
    • Dear Manufacturer, its my third e mail to u but no substantial response has been received. Tab persistently shows message "TO UNLOCK LOGIN WITH YOUR GOOGLE ACCOUNT" what should i do. Tab does not allow me to approach setting etc. My tab complete no is u30gth116gb12298153432. Please help me restore my tab its about a month i have not used it.
    • Cube tablet :
      Thank you for your mail .
      Please finish updated firmware from http://www.51cube.com/ch/DownShow.asp?ID=113
    • Do you find this question helpful?  Yes   No
  • From Charalambos at 8/9/13 2:12 AM
    • Hello,

      I have a U30GT tablet that locked, and I try to install a new firmware but the tool crashes when I open the image file.
      I downloded the firmware from http://pan.baidu.com/share/link?shareid=470187&uk=1077366224 and I have Windows 7 64bit.
      Do you have another version of the tool to use, or any more instructions that can help me?

      Thanks a lot for your help
    • Dear Charalambos ,
      Hello.
      For updated firmware guide ,please check here (http://www.cube-tablet.com/news/cube-tablet-pc-upgrade-tutorial/
      and http://www.youtube.com/watch?v=op2RxeBipw4 )
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From daniel at 8/2/13 8:01 AM
    • how do i do a hard reset as soft reset does not won getork my problrm is that it wont turn on it gets stuck and just flashes oncharger startup screen i done start button and charger for up to 10 seconds same thing happens
    • Dear daniel.
      Hello.
      Please finish updated firmware to solve the problem .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From manzerjaved at 8/1/13 10:18 AM
    • I recently bought one tab with 16 gb memory and 1 gb ram. It got locked and is asking me to unlock by signing in with google account. Please guide me what to do?
    • Dear manzerjaved,
      Hello.
      Please Reset the tablet to factory mode: Setting-Privacy-Factory Data Reset
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From lfiltchev at 7/28/13 2:55 AM
    • Any plans to release Android 4.2 for U30GT?

      Thanks!
    • Dear lfiltchev,
      Hello.
      When we get the latest firmware from our factory ,we willemail you .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From maureen at 7/24/13 4:57 AM
    • please tell me how to reset my CUBE when it will not turn on.
    • Dear maureen,
      Hello.
      Please connect your wall charger and hold the power button for 5-10 seconds as soft reset .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From maureen at 7/24/13 4:38 AM
    • i have a cube 10.1 screen, have charged it up taken charge plug out and it turned of and will not turn back on. help
    • Dear maureen,
      Hello.
      Please connect your wall charger and hold the power button for 5-10 seconds as soft reset .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From fuat at 7/23/13 3:28 AM
    • Hi!
      I have a U30gt but the Flex CLSFPC40-F029D was damaged, I need to get this part. where can I buy this cable?
    • Dear fuat,
      Hello.
      Could you tell me your order number? I am so sorry that we don't provide the parts sell at present .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From BERDIAGIOSHVILI at 7/12/13 7:33 AM
    • This cube is a rubish!!! I bought this and after 3 days wifi stoped working
    • Do not worry.
      You can re-install firmware to slove problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From aristomenis at 7/12/13 3:23 AM
    • today a have a cube u30gt
      i am very exciting
      thank you CHINA !!!
    • thank you
    • Do you find this question helpful?  Yes   No
  • From Alan CC Lee at 7/11/13 4:17 PM
    • Hello, I have the U30GT 16Gb dual core tablet with Win8 UI, it has been great but last week it started to display the message 'Unfortunately, the process com.google.process.gapps has stopped.' whenever I try to use the internet (via WiFi) and yesterday after charging; the tablet wouldn't start, it just display the first page 'www.51cube.com' for 5 seconds and then display the 'no cube no fun!' flashing forever without booting/ starting up.
      please help me resolve the problem.
      thank you
      Alan
    • 1.Reset the tablet to factory mode: Setting-Privacy-Factory Data Reset
      2.The newest firmware to reboot the tablet.
      http://www.cube-tablet.com/download/
    • Do you find this question helpful?  Yes   No

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