Questions on Cube U25GT RK2928 A9 1024 x 600 HDMI Tablet PC

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  • From Amit at 7/24/14 12:08 AM
    • Hi Admin
      I got U25GT tablet, in my tablet pattern lock is too many attempted. I couldn't format it. it will be very helpful to me that how to format this tablet. Let me know as soon as possible.
      Thank you.
    • Cube Tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
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  • From jenny at 4/23/14 6:56 AM
    • I fully charge the battery for my Cube Tablet.After 5 minutes the battery shows nearly empty again.
    • Cube Tablet :
      Thank you for your mail .
      Please change another charger to check with it .
    • Do you find this question helpful?  Yes   No
  • From Blake at 4/15/14 7:17 PM
    • I just got my Cube U25GT today and have found that it will not charge. I have tried 5 different cable and none work. When I hook it to the computer I can see the tablet and transfer files, but it will not charge. Do I need to return it?
    • Cube tablet :
      Thank you for your mail .
      We are wondering if there is a charging logo when your tablet pc connect with your computer .

    • Do you find this question helpful?  Yes   No
  • From Raquel at 3/30/14 12:06 AM
    • I broke my daughter´s tablet screen, is there any place to see if i´t possible to change it???
    • Cube Tablet :
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
      We very regret that we don't provide the parts sell at present .
    • Do you find this question helpful?  Yes   No
  • From miike at 3/29/14 11:31 AM
    • had my table U25GT for about 5 months now. when I go to charge it there is no charge indicator coming on. if I turn it on, it turns right back off.
    • Cube Tablet :
      Thank you for your mail .
      Please change another charger to check with it .
    • Do you find this question helpful?  Yes   No
  • From ei808 at 3/27/14 7:45 AM
    • My daughter's tablet froze. It will not charge, turn off after holding down the power button or allow any other reset. Pls help us rest the tablet. Thank you
    • Cube Tablet :
      Thank you for your mail .
      We are wondering if there is a charging logo when your tablet pc connect with your computer .
    • Do you find this question helpful?  Yes   No
  • From humberto at 2/11/14 10:10 PM
    • make shipments to Mexico?
    • Cube tablet :
      Thank you for your mail .
      When it is available for the order ,we will email you at the first time .
    • Do you find this question helpful?  Yes   No
  • From Javan at 1/28/14 11:09 AM
    • I got a U25GT and forgot the password, tried to press reset button doesnt work and was able for windows to see it as rk29 device and failed to do a firmware reinstall and windows can't see it anymore did a lot of download for rk29 usb drivers and still no luck and tried a lot from the website i searched, please help. Screen is blank now but is able to detect by WIndows 7 64bit
    • Cube tablet :
      Thank you for your mail .
      Please choose Setting==>>Developer Otions and choose USB connect.
      Then connect your Computer will be ok.
    • Do you find this question helpful?  Yes   No
  • From Asad Ali at 11/26/13 11:21 AM
    • hello admin,

      can you please advice us the way to reinstall firmware for U25GT ?

      please help us to reinstall. we can't understand how to reinstall.
    • Cube tablet :
      Thank you for your mail .
      You can follow the guide to finish update firmware ,please check here (http://www.cube-tablet.com/news/cube-tablet-pc-upgrade-tutorial/)
    • Do you find this question helpful?  Yes   No
  • From nela at 11/26/13 6:27 AM
    • I fully charge the battery for my Cube Tablet.After search for almost one hour the battery shows nearly empty again.
      His long one can search for battery not go flat?
    • Cube tablet :
      Thank you for your mail .
      Please change another charger as it might the problem of the charger .
    • Do you find this question helpful?  Yes   No
  • From milcahr torngy at 11/18/13 11:07 AM
    • hi, i. got my tablet as a gift, but i don't know how to operate it, i want to open the back so as to insert my simcard but i can't, kindly guide me on how to open it coz am afraid i might break the back case
    • Cube tablet :
      Thank you for your mail .
      We email you the same manual ,please check here (https://docs.google.com/open?id=0B3OfyZevu3l4ZnhZVmxNZ2VqV28 https://dl.dropbox.com/u/83077894/Tablet%20PC_Android%204.0_User%20Manual.pdf )
    • Do you find this question helpful?  Yes   No
  • From Huriel at 11/11/13 10:20 PM
    • Hi, how can I perform a hard reset to my U25GT tablet pc? or How can I reinstall de firmware and were can I get it?
    • Cube tablet :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds .
      For updated firmware ,please check here (http://www.51cube.com/ch/DownShow.asp?ID=143)
    • Do you find this question helpful?  Yes   No
  • From Chris at 11/7/13 3:47 PM
    • Can you deliver with 1GB RAM? (like Amazon)
    • Cube tablet :
      Thank yo u for your mail .
      Cube U25GT pc built in 512M RAM .
    • Do you find this question helpful?  Yes   No
  • From AP Singh at 10/19/13 11:40 AM
    • Hi,
      1.how to root this tab.
      2. Can you supply its parts i.e. full assembled PCBoard only ?if yes- what will be MOQ. & Price.
      Thanks,
      AP Singh, India
    • Cube tablet ;
      Thank you for your mail .
      1.Rooting your device will void the 12 months factory warranty . Sorry about that we don't support the clear rom .
      2.We very much regret that we don't provide the parts sell at present .
    • Do you find this question helpful?  Yes   No
  • From Ian at 10/13/13 3:27 PM
    • How do i unlock it if forgot pattern?
    • Do not worry.
      You can re-install firmware to slove problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From tony at 10/11/13 2:50 PM
    • my tablet wont charge correctly with the charging wire i have to have it at an angle and have the cord going in at a angle very frustrating do you think it is the chager cord or can it be the charging port?
    • Cube tablet :
      Thank you for your mail .
      Can your tablet be show charging logo when you connect with your computer ?
    • Do you find this question helpful?  Yes   No
  • From Felipe Sevilla at 10/5/13 8:16 PM
    • I bought my cube tablet couple weeks ago. I'm having trouble with a tablet. It won't turn onn. I tried reset Button and didn't work. Please help! What can i do?
    • 1. Maybe NO Power.
      2. You can try to re-install firmware.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Johnviking at 9/10/13 7:03 PM
    • I have just recieved my CUBE U25GT and all is in chinese.How can I set it to English.
      Can you please email me an English manual.
      Thank you
    • Cube tablet :
      Thank you for your mail .
      We sent the same manual to you .
      https://docs.google.com/open?id=0B3OfyZevu3l4ZnhZVmxNZ2VqV28 https://dl.dropbox.com/u/83077894/Tablet%20PC_Android%204.0_User%20Manual.pdf
    • Do you find this question helpful?  Yes   No
  • From gsfx at 9/2/13 4:01 PM
    • I have received U25gt in mail today, all language settings are in chinese, if you cannot read chinese how do you change the language / keyboard to english display / language
    • I am sorry.
      You can change the language.
      You can set language.
      Settings -> Language & keyboard -> Select language, choose the Language you need.
      you can find 设置显示语言:Settings -> Language & keyboard -> Select language
      I email you the manual, They are same manual
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Uros at 8/25/13 2:11 AM
    • Hi, my daughter locked my u25gt. And there is no internet connection, because I switched it off before we took vacation... . Now when it wants the google account to be verified it can't without internet. As I read here the only way is to reinstall the firmware. I did everything you mentioned here but with no success. The program display error layer 2-1-1 this operation didn't do, because of not supporting!
      Please help
    • You can re-isntall firmware to slove problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From mohsen at 8/19/13 11:00 PM
  • From mohsen at 8/18/13 10:52 PM
    • Hi,
      I´m an owner of a Cube u25gt
      how can i reset the tablet to factory setting by combination of keys ?
      means that how can i go to recovery mode in boot (when tablet is off)
      thank you
    • You can try to re-install firmware to slove problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Mark at 8/17/13 7:50 AM
    • Hi,
      Could you teach me how to unlock my U25GT which is locked due to too many misstap (by my doughter)?
      I said this tablet is locked with too many miss pattern.
      And this U25GT is off line. So I can't unlock this tablet with password via google site.
      Could you teach me how to solve this problem?
      Mark Ito

    • You can try to re-install firmware to slove problem.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Nora at 8/6/13 11:44 PM
    • Dear Seller/cube-tablet.com ,
      I'd received my tablet from BIC ( Cnina), but i"ve have really big problem with charging it....I tried different ways but no success. Battery reached at once only 38% and then the tablet was switched off. And I don't have any idea what to do now?
    • Dear Nora,
      Hello.
      Please try to change the charger .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From Ali Öztürk at 7/30/13 8:13 AM
  • From Sumon at 7/10/13 9:48 AM
    • Hi, I´m an owner of a Cube u25gt . but can not open it ,display shown username(email) and password
      Pliz say now what can i do ?
    • You can re-install firmware to slove problem if you forgot the password.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From happi teacher at 7/4/13 10:50 PM
  • From happi teacher at 7/4/13 10:45 PM
  • From Esmael at 7/2/13 4:18 AM
    • Hi,
      How i can do the factory rest for the u25gt??
    • Reset the tablet to factory mode: Setting-Privacy-Factory Data Reset
    • Do you find this question helpful?  Yes   No
  • From Jeremy at 6/19/13 9:23 AM
    • I recently bought a cube u25gt tablet. I am having a viewing angle issue. When viewing the tablet at what I would refer to as 0 degrees or tilt (basically parallel with your face) the screen is very dark and it makes watching movies a pain. You have to tilt the tablet to increase the viewing angle in order for the screen to look the way it is supposed to. I don't understand why the tablet would look worse at 0 degrees than it does at 90 degrees. What type of touch screen is this IPS or TN?
    • Type Capacitive Screen,HD
      Display LED
      Resolution 1024 x 600
      Multi-Touch Yes, 5 points touch
      Visible Angle 180°
    • Do you find this question helpful?  Yes   No
  • From Rufo at 6/15/13 8:38 PM
  • From JesusMa at 6/11/13 8:22 AM
    • Hi, I´m an owner of a Cube u25gt RK2928. Is it possible to connect a bluetooth usb dongle? In case afirmative, can you tell me what brnad or chip?.
      Thanks in advance
    • Cube U25GT no build-in bluetooth.
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From c at 5/28/13 8:19 PM
    • can this be used while charging?
    • YES
      Thank you.
    • Do you find this question helpful?  Yes   No
  • From Stratos at 5/10/13 12:51 AM
    • Hi, İ bougt a ugt25 tablet but the battery charges until 77%. Can the battery be changed easily by me? Can it accept more mAh?
    • Yes.
      sometime, the system can not read the battery information correctly.
      Cube U25GT Battery 3500mAh
    • Do you find this question helpful?  Yes   No
  • From bilal at 4/17/13 9:15 AM
    • Hi,
      İ bougt ugt25 tablet.i want to root it.how can i do?can you send usb drivers?
    • You can install the drivers when you the tablet pc is connected to computer.
      Or you can get the drivers from the firmware package.
      Cube-Tablet
    • Do you find this question helpful?  Yes   No
  • From salahuddin at 4/16/13 2:38 AM
    • How about the battery ?
      how many hours working the battery with skype video call???
    • 3-4 hours.
      The battery life depend on how you use the tablet pc.
      Cube-Tablet
    • Do you find this question helpful?  Yes   No
  • From salahuddin at 4/16/13 11:48 PM
    • what is shipping cost to saudi arabia ?
      does it have 2 camera ?
      does it support skype video calling ?
    • You can get the correct shipping cost when you place order.
      http://www.cube-tablet.com/shipping-cost
      Registered Air Mail (with tracksing number 15 - 25 business days)
      DHL/EMS/UPS Express Shipping (3 to 5 business days)
      Camera Front camera, 0.3 Megapixels
      Cube U25GT support skype video calling
    • Do you find this question helpful?  Yes   No
  • From kindman at 4/15/13 11:15 AM
    • how i can buy it in Saudi Arabia ????//
      and what is the price
    • I am sorry.
      No cube shop in Saudi Arabia.
      You can order tablet pc from our online shop.
      We can ship to Saudi Arabia.
      Registered Air Mail (with tracksing number 15 - 25 business days)
      DHL/EMS/UPS Express Shipping (3 to 5 business days)
      Cube-Tablet
    • Do you find this question helpful?  Yes   No
  • From Ratul at 4/6/13 11:14 PM
    • I bought a u25gt tab from Bangladesh, the day before yesterday. It was charging quite well when I brought it but now After 2 days, it is not taking any charge. can you please tell me what may be the problem?
    • Did you charge it ?
      Or Did you try to re-install firmware ?
      Cube-Tablet
    • Do you find this question helpful?  Yes   No
  • From sarah at 4/4/13 8:26 AM
  • From Moses at 3/12/13 12:52 AM
    • Hi guys!
      Do you guys ship to Kenya? am asking because I want to order one through the Internet, but am not quite sure if you guys ship to Kenya and how much the shipping charges will be.
      Moses
    • Yes. we can ship to Kenya
      Registered Air Mail (with tracking number 10 - 25 business days) Registered Airmail
      DHL/EMS/UPS Express Shipping (3 to 5 business days)
      You can get the correct shipping cost when you place order.
      You can pay with Paypal, Western Union/Wired Transfer(T/T)
      Cube-Tablet
    • Do you find this question helpful?  Yes   No
  • From Kemal at 3/5/13 11:05 PM
  • From Vasilis at 3/4/13 9:04 AM
    • Can you sent the item as ''Gift'' or with value price 49$ so i can avoid extra custom charges?
    • Yes.
      We can Write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
      Cube-Tablet
    • Do you find this question helpful?  Yes   No
  • From Albert at 2/17/13 8:13 AM
  • From vikas at 1/29/13 10:19 AM
    • Hi,
      1. Whats the basic warranty of this product, apart from warranty extension?
      2. Could you let me know the stores where i can get it here in Hyderabad India.
    • Dear vikas
      basic warranty: 12 months factory warranty.
      You can order tablet pc from our online shop.
      We can ship to Hyderabad India.
      Cube-Tablet.com
    • Do you find this question helpful?  Yes   No
  • From Mark at 1/29/13 5:11 AM
    • Can you confirm the following specification of the tablet?
      Ram 1gb DDR3
      as from other websites i see it as 500mb
    • Cube U25GT
      Ram 512MB
      Cube-Tablet.com
    • Do you find this question helpful?  Yes   No
  • From Geronimo at 1/23/13 6:35 AM
    • Hi, i want to download the firmware for this tablet but i cannot find. can you help me with that?
    • Dear Geronimo
      U25GT V1.04 20121227.zip
      U25GT firmware.
      http://dl.vmall.com/c0v2wqw0vb
      cube-tablet.com
    • Do you find this question helpful?  Yes   No
  • From Peter at 1/23/13 2:37 AM
    • Hi,
      When do you gonna have this tablet?
    • Dear,Peter
      Cube U25GT in stock.NOW.
      You can order it.
      We can ship to you in 48 hours.
      cube-tablet.com
    • Do you find this question helpful?  Yes   No

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